Frequently asked by customers
Please give us a call at (571)478-4701 and we’ll be able to resolve any issues with your order.
Delivery times may vary due to several factors (ie: traffic, time to deliver to location, and product availiability)
Please give us a call/text at (571)478-4701, if you would like an estimate for delivery times for your area.
We do not charge a $20 flat rate delivery fee. All orders must meet the $50 minimum to receive your order.
As per D.C’s Cannabis Regulations:
- You must be 21+ years old to order cannabis recreationally
- You must provide a valid medical recommendation if you’re between the ages of 18-20 years old
No, what ever you can afford.
LOYALTY PROGRAM:
- Points are earned through every dollar spent. Loyalty Points can be exchanged for Loyalty Rewards
- Every $1 spent goes towards 1 Loyalty Reward Point
LOYALTY POINT REWARDS:
- 150 Points – 5% OFF Discount
- 300 Points – 10% OFF Discount
- 450 Points – 15% OFF Discount
- 600 Points – 20% OFF Discount
NO REFUND POLICY
• We do not offer refunds for any of the products we carry.
EXCHANGE POLICY
• Certain exceptions allow for an exchange of used products, please follow our policies below for more information. Exchanges of any type must occur within (7) days of receiving the product.
BRANDED FLOWERS
• Used branded flowers are not available for refund or exchange.
CARTRIDGES
• Used cartridges that are defective from the manufacturer can be exchanged for the same item. Exchanged cartridges must be exchanged with its original packaging and remain 90% unused.
EDIBLES & INFUSED DRINKS
• Used edibles and infused drinks are not available for refund or exchange.
BRANDED EXTRACT
• Used branded extracts are not available for refund or exchange.
TINCTURES & TOPICALS
• Used tinctures and topicals are not available for refund or exchange.
PREROLLS
• Prerolls are not available for refund or exchange.
DISCOUNTED PRODUCTS
• Discounted products are not available for refund or exchange.
We don’t offer live tracking of the delivery driver for security purposes. You will receive a notification once the driver starts your delivery and you will receive a call from the driver once the driver arrives.
If you would like an update on the delivery time of the driver. Please give us a call and we’ll be more than glad to assist you.
You will not be able to apply additional discounts to items that are on sale.
You will only be able to apply one discount per order.
We accept CASH & CASHAPP at the moment.
No, we’ve already included the tax breakdown in the final price of the product. There are no additional taxes at checkout.
To find out if we can deliver to your region, please give us a call/text.